Welcome to Bilge Zafer! These Terms and Conditions (“Terms”) govern your use of our website www.bilgezafer.com (the “Site”) and services. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to modify or update these Terms at any time without prior notice.

2. Products & Orders

  • Product Availability: We strive to keep our inventory updated, but we do not guarantee product availability. If an item is unavailable after purchase, we will notify you and offer a refund or alternative product.
  • Pricing & Payment: All prices are listed in USD and are subject to change. We accept various payment methods, processed securely by third-party providers.
  • Order Cancellation: Orders can be canceled within [X] hours of purchase. After that, we may not be able to process cancellations if the order is already in shipment.

3. Shipping & Delivery

  • Processing Time: Orders are typically processed within [X] business days.
  • Shipping Costs: Shipping fees vary based on the delivery location and selected shipping method.
  • Delays: We are not responsible for delays caused by shipping carriers, customs, or other external factors.

4. Returns & Refunds

  • Eligibility: We accept returns within [X] days of delivery for unused and unopened products.
  • Process: Customers must request a return authorization before sending back items.
  • Refunds: Approved refunds will be processed within [X] business days after receiving the returned item.
  • Non-Returnable Items: Personalized, perishable, or clearance items may not be eligible for returns.

5. User Accounts

  • Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and security.
  • Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

6. Intellectual Property

  • All content on our Site, including text, images, logos, and designs, is the property of Bilge Zafer and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or modify our content without written permission.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our Site or products.
  • We do not guarantee that the Site will be error-free or uninterrupted.

8. Governing Law

These Terms are governed by the laws of the State of Florida, USA. Any disputes shall be resolved in the courts of Florida.

9. Contact Information

If you have any questions about these Terms, you can contact us:

📍 Business Address: 7091 4TH ST N STE 17388, ST PETERSBURG, FL, 33702, USA
📦 Shipping Address: Shiptroy 2900 High Ridge Rd Suite 6 A # 1769, Boynton Beach 33426, FL, USA
📞 Phone: +1 (413) 224-9569
📧 Email: info@bilgezafer.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.